Contact Us : +91 80754 36088 , +91 95444 95549 , +91 79078 19209
Contact Us : +91 80754 36088 , +91 95444 95549 , +91 79078 19209
At ClinicX, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide while using our software platform.
We collect the following types of information to provide a secure and personalized experience:
Personal Information: This includes your name, email address, phone number, and clinic-related details. This data helps us identify and communicate with you effectively.
Usage Data: We log details about how you interact with the software, including timestamps, feature usage, and system diagnostics. This data is crucial for improving performance, ensuring system security, and troubleshooting.
Patient Data: Authorized users (e.g., doctors, assistants) may input patient-related information. This data is considered highly sensitive and is handled with the utmost care in compliance with relevant privacy laws.
We use your information for the following purposes:
Service Provision: To set up, maintain, and provide access to the ClinicX platform.
Customer Support: To respond to inquiries, resolve issues, and improve user experience.
Legal Compliance: To fulfill our legal and regulatory obligations, including data retention and law enforcement cooperation
ClinicX employs comprehensive security measures to protect your data, including:
Encryption and Secure Protocols: Data is transmitted and stored using industry-standard encryption and security protocols.
Restricted Access: Access to sensitive data is strictly limited to authorized personnel who require it for operational purposes.
We treat your information with strict confidentiality. However, in limited circumstances, we may share data as follows:
Third-Party Service Providers: We may work with trusted partners to support platform functionality, such as hosting, analytics, or customer support. These parties are contractually obligated to safeguard your information and use it only for authorized purposes.
Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or to enforce our rights and ensure safety and security.
Retention Period: We retain your personal and usage data for as long as your account remains active or as necessary to provide our services.
Data Deletion: You may request the deletion of your account or associated data by contacting our support team. We will comply with such requests in accordance with legal requirements and data retention obligations.
You have control over your personal data and may exercise the following rights:
Access and Correction: Request access to or correction of your personal information at any time.
Data Deletion and Consent Withdrawal: You may ask us to delete your personal data or withdraw consent for data processing. Please note that certain functionalities may be affected.
Inquiries and Complaints: If you have concerns about how your data is handled, you may contact us, and we will address your concerns promptly.
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. All updates will be published on this page along with the revised effective date. We encourage you to review this page periodically.